Supported Platforms

General

This document is meant to provide information regarding supported and tested 3rd Party Software and OS versions for IFS Cloud 23R2.

The information regarding supported platforms in this document is based on the Supported Deployment Policy Supported Deployment Policy

User Access

This section describes what end users need to access our products.

Browsers for IFS Aurena and Other Browser Based Access

This section applies to for example:

• IFS Aurena (and IFS Aurena B2B which is the same technology)
• Time Clock
• Browser UI for Maintenix

Our policy is to support the following browsers:

• Microsoft Edge on Windows
• Google Chrome on Windows, macOS and Android
• Safari on macOS, iOS and iPadOS

Desktop & Laptop Browsers

IFS Cloud Version	Microsoft Edge(1)	Google Chrome	Safari(2)(3)(4)
23R2
EA	116.0.1938.76	115.0.5790.90	16.6
GA	116.0.1938.76	115.0.5790.90	16.6

1. Edge Legacy versions that use EdgeHTML are not supported
2. IFS Maintenix browser UI currently does not support Safari on MacOS
3. IFS Aurena Agent will not work on Safari on MacOS
4. TimeClock will not work on Safari on MacOS
5. IFS Business Reporter ClickOnce installer is only supported in Microsoft Edge

Tablet & Phone Browsers

IFS Cloud Version	Safari(1)(2)(5)	Google Chrome(3)(4)
23R2
GA	Version(s) included with the iOS version(s) supported for IFS Cloud Mobile. See section "Mobile OS for IFS Cloud Mobile".	Current and previous version available for the Android version(s) supported for IFS Cloud Mobile. See section "Mobile OS for IFS Cloud Mobile".

1. IFS Aurena Agent will not work on Safari on iOS, iPadOS.
2. TimeClock will not work on Safari on iOS, iPadOS.
3. IFS Aurena Agent will not work on Google Chrome on Android.
4. TimeClock requires a minimum screen size of 1280x800.
5. Enabling popups might be required for certain functionality including but not limited to some file downloads, chat bot and print previews.
6. IFS Business Reporter ClickOnce installer is only supported in Microsoft Edge

Mobile OS for IFS Cloud Mobile

This section covers all areas where Mobile Phones, Tablets or other handheld devices are used. From an IFS perspective that includes IFS Notify Me, , IFS MWO Service, IFS MWO Maintenance, IFS Scan It, IFS Mobile Forward/Line Maintenance, IFS Trip Tracker and IFS CRM Companion.

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IFS MWO Service

IFS Mobile Work Order for Service is built to support field service technicians.

IFS Cloud	Apple iOS, iPadOS	Android	Windows
GA	16,17	9,10,11,12,13,14	10 20H2, 10 21H2, 11 22H2

Recommended RAM and Storage

Platform	Apple iOS, iPadOS	Android	Windows
RAM	3	4	8
Storage	64 GB	64 GB	64 GB

The number of GBs of storage needed is dependent on how much data your organization needs to download onto the device.

IFS MWO Maintenance

IFS Mobile Work Order for Maintenance is built to support maintenance technicians.

IFS Cloud	Apple iOS, iPadOS	Android	Windows
GA	16,17	9,10,11,12,13,14	10 20H2, 10 21H2, 11 22H2

Recommended RAM and Storage

Platform	Apple iOS, iPadOS	Android	Windows
RAM	3	4	8
Storage	64 GB	64 GB	64 GB

The number of GBs of storage needed is dependent on how much data your organization needs to download onto the device.

IFS Notify Me

IFS Notify Me tells you when there are new business events requiring your attention and action.

IFS Cloud	Apple iOS, iPadOS	Android	Windows
GA	16,17	9,10,11,12,13,14	10 20H2, 10 21H2, 11 22H2

Recommended RAM and Storage

Platform	Apple iOS, iPadOS	Android	Windows
RAM	3	4	8
Storage	64 GB	64 GB	64 GB

The number of GBs of storage needed is dependent on how much data your organization needs to download onto the device.

IFS Scan It

IFS Scan It is designed to support warehouse workers.

IFS Cloud	Apple iOS, iPadOS	Android	Windows
GA	16,17	9,10,11,12,13,14	10 20H2, 10 21H2, 11 22H2

Recommended RAM and Storage

Platform	Apple iOS, iPadOS	Android	Windows
RAM	3	4	8
Storage	64 GB	64 GB	64 GB

The number of GBs of storage needed is dependent on how much data your organization needs to download onto the device.

IFS CRM Companion

IFS CRM Companion is designed to support sales representatives.

IFS Cloud	Apple iOS, iPadOS	Android	Windows
EA	16,17	9,10,11,12,13,14	Not Supported

Recommended RAM and Storage

Platform	Apple iOS, iPadOS	Android
RAM	3	4
Storage	64 GB	64 GB

The number of GBs of storage needed is dependent on how much data your organization needs to download onto the device.

**IFS Mobile Maintenance for Aviation

The IFS Mobile Maintenance for Aviation mobility solutions deliver "Mobile maintenance for mobile assets." This feature provides Line technicians (commercial) and forward technicians (military) an offline mode for Maintenix delivered on mobile devices through the Aurena framework.

IFS Cloud	Apple iOS, iPadOS	Android	Windows
GA	16,17	Not supported	Not supported

Recommended RAM and Storage

Platform	Apple iOS, iPadOS
RAM	3
Storage	64 GB

The number of GBs of storage needed is dependent on how much data your organization needs to download onto the device.

IFS Trip Tracker

IFS Trip Tracker makes it easy to track expenses, mileage, and deductions during your travels which is connected to the Expense sheet in IFS Cloud.

IFS Cloud	Apple iOS, iPadOS	Android
GA	16,17	9,10,11,12,13,14

Recommended RAM and Storage

Platform	Apple iOS, iPadOS	Android
RAM	3	4
Storage	64 GB	64 GB

The number of GBs of storage needed is dependent on how much data your organization needs to download onto the device.

Microsoft Office for Microsoft Office Add-In

Microsoft Office products where IFS Cloud integrates as Add-In, Macros, Service integrations, etc.

Microsoft Office Suite

Version	Edition	IFS Cloud Support as of	Limitation	Solution
Office 2016 Perpetual	Professional or higher	GA	Document Management Office Add-In is available in the desktop versions of Word, Excel, PowerPoint and Outlook. CRM/SRM Panel is not supported for volume based license.
Office 2019 Perpetual			CRM/SRM Panel is not supported for volume based license.
Office 2021 Perpetual
Office 365 Semi-Annual Channel	Office 365 ProPlus	GA	IFS BR Execution Server only support Perpetual installations.Document Management Office Add-In is available in the desktop versions of Word, Excel, PowerPoint and Outlook.

IFS CRM/SRM Panel

IFS CRM Panel and IFS SRM Panel are Outlook add-ins which display related CRM/SRM information about the recipients of an email or the attendees of a calendar item and facilitates creation and update of records in IFS CRM/SRM. Office versions supported according to Microsoft Office Suite (see info above).

Professional or higher

IFS Cloud	Apple iOS, iPadOS	Android
GA	Refer here	Refer here

Authentication

Authentication / Identity Providers

IFS Identity and Access Manager (IFS IAM) handles user authentication in IFS Cloud. The IFS IAM currently supports identity providers that use OpenID Connect protocol as the authentication protocol.

It is not required to rely on a third-party identity provider. The IAM will be able to authenticate users using its internal user registry. This is the default option.

Client / Services Authentication Protocol

Authentication Protocol	Client Type
OpenID Connect 1.0	Clients that can show a browser for login
OAuth2	Direct usage of OAuth2 protocol
Http Basic* (discouraged)	If needed to integrate to legacy systems

For security reasons use of Http basic authentication is strongly discouraged and is by default disabled.

Cloud Operating Model

Local Software

Even with the full service approach in the Cloud operating model, there are some parts of the solution that need to run and be operated within the customer network (LAN/WAN) in order to access local resources. These are:

• IFS Print Agent
• Windows Server 2019

Remote Operating Model

In the remote operating model the middle tier server is setup by IFS installation process a Linux Server deployed by the customer.

The middle tier server will encapsulate Kubernetes providing all services.

Middle Tier Server

Supported Linux Server

OS	Version	IFS Support as of Middle Tier version	Upgrade Procedure
Ubuntu Server 22.04 LTS (Linux) created from the Original Ubuntu Server 22.04 LTS ISO	22.04	24R2 SU2 24R1 SU8 23R2 SU14 23R1 SU21	IFS-Remote Upgrade Process
Ubuntu Server 20.04 LTS (Linux) created from the Original Ubuntu Server 20.04 LTS ISO	20.04	21R1 SU4	IFS-Remote Upgrade Process

Supported Kubernetes Versions

Deployment Model	Kubernetes Version	IFS Support as of Middle Tier version
Cloud Deployment Model	1.28	23R2 SU 3 23R1 SU 10 22R2 SU 17 22R1 SU 24
	1.30	24R2 GA 24R1 SU 6 23R2 SU 12 23R1 SU 19
	1.32	23R2 SU 19 24R1 SU 13 24R2 SU 7 25R1 SU 1
Remote Deployment Model	1.28	24R1 SU 1 23R2 SU 7 22R2 SU 21 21R1 SU 14
	1.30	24R2 GA 24R1 SU 6 23R2 SU 12 23R1 SU 19
	1.32	23R2 SU 19 24R1 SU 13 24R2 SU 7 25R1 SU 1

Installation and Management Server

Applicable for Remote operation model

Installation and Management Server

OS	IFS Support as of	Limitation	Solution
Windows 2022 server	23R2 GA 23R1 SU 6 22R2 SU 13 22R1 SU 20
Windows 2019 server / Windows 10 desktop	GA

Database

Applicable for Remote operation model

Oracle Database

Applicable for Remote operation model. IFS recommends using the latest available release update revision of the supported Oracle Database versions and using the Enterprise Edition.

Applicable for Remote operation model

Oracle 19c

Version	IFS Support as of	Limitation	Solution
Oracle 19c Standard Edition 2	GA	Non-multitenant databases are obsolete and not supported
Oracle 19c Enterprise Edition	GA	Non-multitenant databases are obsolete and not supported

Additional IFS Servers

Applicable for Remote operation model

Demand Planning/IPR Server

Microsoft Windows operating system only.

Server Considerations	Client Considerations	Limitation	Solution
Version - Windows Server 2016- IFS Support as of - EA Version Windows Server 2019- IFS Support as of - EA Version - Windows Server 2022- IFS Support as of - EA	Version - Windows 10 64-bit Only- IFS Support as of - EA Version - Windows 11 64-bit Only- IFS Support as of - EA Version - Windows Server 2016- IFS Support as of - GA Version - Windows Server 2019- IFS Support as of - GA Version - Windows Server 2022- IFS Support as of - GA	Legacy client does not support Single Sign-On (SSO). "Demand Forecast" page in IFS Cloud is not supported for Tablets & Phones.
Oracle 64-bit client that is compatible with IFS supported Oracle RDBMS release needs to be installed in this Server O/S..NET runtime 4 or above needs to be installed in this Server O/S.	Refer, section "WINDOWS FOR SPECIFIC DESKTOP CLIENTS" in "Supported Deployments – Product Policy" document for more detail information...NET runtime 4 or above needs to be installed in this Server O/S.	Legacy client does not support Single Sign-On (SSO). "Demand Forecast" page in IFS Cloud is not supported for Tablets & Phones.

SQL Server

This section applies to the use of SQL Server as data warehouse for Analysis Models, using SSIS, SSAS.

Version	IFS Support as of	Limitation	Solution
SQL Server 2017	GA	Analysis Models requires Standard Edition. SQL Server on Linux is not supported
SQL Server 2019	GA	Analysis Models requires Standard Edition. SQL Server on Linux is not supported

SQL Server Reporting Services (SSRS)

Some IFS Cloud components integrate with Microsoft server products. Integrations can look in many different ways, e.g. "addins", "webservice consumer", "web service producer".

Version	IFS Support as of	Limitation	Solution
SQL Server 2017 Reporting Services	GA	Only support Native Mode
SQL Server 2019 Reporting Services	GA	Only support Native Mode

SQL Server Analysis Services (SSAS)

SSAS is used by IFS Analysis Models and are in the compatibility level 1400 for Tabular Models. The compatibility level 1400 is supported on the below SQL Server Analysis Services products.

Version	IFS Support as of	Limitation	Solution
SQL Server 2017 Analysis Services	GA
SQL Server 2019 Analysis Services	GA

Power BI Report Server

This section applies to the hosting of Power BI sample reports and use of Tabular Models that IFS provide.

Version	IFS Support as of	Limitation	Solution
Power BI Report Server May 2020	GA

Power BI Desktop

This section applies to the hosting of Power BI sample reports and use of Tabular Models that IFS provide.

Version	IFS Support as of	Limitation	Solution
2.86	GA

Power BI embedded for IFS Advanced Analytics

This section applies to the hosting of Power BI sample reports and use of Tabular Models that IFS provide. Please refer to the supported browser page maintained and hosted by Microsoft here power-bi-browsers.

Version	IFS Support as of	Limitation	Solution
Power BI Embedded (Azure based)	GA

Microsoft Exchange Server

Version	IFS Support as of	Limitation	Solution
Exchange Server 2016 on-premise	GA	Outlook Calendar CRM/SRM Sync is not supported.
Exchange Online	GA

Crystal reports Runtime Engine

Version	Notes	IFS Support as of	Limitation	Solution
13.0.x.x	The runtime engine is compatible with Crystal Report layouts designed with version 2016 and 2020. The layouts needs to be designed according to the recommended and supported design guidelines.	GA

Esri ArcGIS Online / ArcGIS Server

IFS is testing GIS Map and other Esri-based maps in IFS Cloud using ArcGIS Online. We are currently not installing (on premise) and testing any specific ArcGIS Server versions.

Under the hood, Esri's ArcGIS Online is running a recent version of ArcGIS Server. Below we specify both the month we tested ArcGIS Online as well as the underlying ArcGIS Server version.

Version	IFS Support as of	Limitation	Solution
ArcGIS Online January 2023	GA
ArcGIS Server 11	GA

Oracle Primavera Gateway

Version	IFS Support as of	Limitations	Solution
Oracle Primavera Gateway Release v18.8 Note: Supported Primavera Product versions can be found PrimaveraGateway_18_8_tested_config	GA

Microsoft Project Professional

Version	IFS Support as of	Limitations	Solution
Microsoft Project Professional 2016	GA

External Tax Systems

Tax System	Version	IFS Support as of	Limitation	Solution
Vertex	O Series 7.0 and 8.0 including Cloud Version O Series 9.0	GA
Avalara	Current Version	GA

Planning & Scheduling Optimization (PSO)

Version	IFS Support as of	Limitation	Solution
6.7.0.30	GA

Adobe Reader

IFS Cloud support Adobe Reader new versions by default, but no proactive testing is done for each new release. If there are reported or known issues, we will list them as below with a Solution for each.

Version	IFS Support as of	Limitation	Solution
DC 2020 Classic Track	GA	We only support versions currently supported by Adobe
DC Continuous track	GA	We only support versions currently supported by Adobe

Oracle Data Access Component

Version	IFS Support as of	Limitation	Solution
ODAC 12.1.0.2	GA
ODAC 12.2.0.1	GA	ODAC 12.2.0.1 has known performance issues and is not recommended.
ODAC 18.3	GA
ODAC 19.3	GA

Development and Installation Tools

Development Tools include a range of different tools for developing, deploying and supporting IFS Cloud implementations.

The following recommendations, suggestions and restrictions apply to stand-alone development tools listed below.

Note: Development is only supported on Windows Operating Systems.

Application Lifecycle Experience (ALE)

The Application Lifecycle Experience captures all the process/practices carried out with regards to IFS Cloud once it’s delivered by R&D. Application Lifecycle Experience delivers a cloud-hosted solution/service for customers to implement, quality-assure and support customizations to their IFS Cloud solution.

Tool/Software	Browser/Client Operating System	Minimum Version	IFS Support as of	Limitation	Solution
Application Lifecycle Experience Portal (Web based UI accessed via browser)	Chrome	Current and previous version	GA
	Microsoft Edge	88 or higher	GA
	Safari	14.0	GA
Azure VPN Client	Windows 10	17763.0 or higher	GA

Development Tools

Tools	Client Operating System	Server Operating System	IFS Support as of	Limitation	Solution
IFS Report Designer, IFS Update Analyzer, IFS Configuration Analyzer, IFS Report Data Source Extension	Windows 10 64-Bit Only	2016,2019	GA
IFS Developer Studio	Windows 11 21H2 64-Bit Only	2016,2019	GA

Build & Deployment Tools

Tools	Client Operating System	Server Operating System	IFS Support as of	Limitation	Solution
IFS Cloud Installer	Windows 10 desktop / Linux / Powershell	Windows 2022 Server / Windows 2019 Server / Linux	GA

IFS Maintenix

These software requirements identify the software that must be installed on your various servers prior to the installation and operation of IFS Maintenix. The following subsections list the software requirements for the different machines that are usually present in a deployment of IFS Maintenix: the application server, the database server, the report server, and the client machines. While it is possible to install several modules on the same physical machine—for example the IFS Maintenix application and the database—in most deployments, the modules are installed on separate machines. Different installation programs are provided for the IFS Maintenix high availability (HA) version and the single server version. When there are differences in the software requirements between these two versions, the differences are noted in the relevant section below.

Server software IFS Maintenix server software includes an application server, database server, reporting server, and Application Service Bus (ASB).

Application server The application server machine is where the IFS Maintenix web application—servlets, web pages, and applets that some users will download—will be installed and deployed. The following table lists the application server software on which IFS Maintenix can be deployed, and the operating systems and Java runtime versions that are supported for each one.

Note

The operational environments listed below are supported for both the IFS Maintenix
Single Server version, and the high availability version (HA)

Software	Product and version	Limitation	Solution
Application Server	Oracle WebLogic Server 12.2.1.4Note Oracle strongly recommends that customers apply CriticalPatch Update (Security) fixes as soon as possible. www.oracle.com for more information. For high availability deployments, use Oracle Real Application Cluster (RAC) to make your database infrastructure highly available and scalable.
Operating System	The application server can use any of the following operating systems:Oracle Linux 6.x/7.x (64-bit)Red Hat Enterprise Linux 6.x/7.x (64-bit)Windows Server 2012/2012 R2/2016 (64-bit)
Java Runtime	Oracle JDK SE 8

Database server The database server host is where you will create the IFS Maintenix database schema, and install the IFS Maintenix export file that includes the minimal baseline data required for the application to work. The following table lists the database software required for various types of IFS Maintenix deployments, and the operating systems that are supported.

Software	Product and version	Limitation	Solution
Operating System	The database server can use any of the following operating systems; however, a specific patch of the Oracle database software is required when it runs on Windows, as stated in the remainder of this table.AIX 5.x to 7.x Based Systems (64-bit)Linux (Itanium, x86 and x86-64)Windows Server (x64, and 64-bit on Intel Itanium) Note IFS Maintenix does not support the Oracle database running on Sun Solaris.
Database for IFS Maintenix Single Server versionandDatabase for IFS Maintenix High Availability (HA) version	Oracle 19c Note Before deploying IFS Maintenix on Oracle 19c you should seek guidance from your IFS Maintenix representative to ensure optimal configuration. Note Oracle strongly recommends that customers apply Critical Patch Update (Security) fixes as soon as possible. See www.oracle.com for more information For high availability deployments, use Oracle Real Application Cluster (RAC) to make your database infrastructure highly available and scalable.

Reporting server IFS Maintenix generates reports with Jaspersoft JasperReports Server Professional, commercial edition, version 7.9.0. JasperReports Server includes built-in barcode fonts that are required to print some IFS Maintenix reports, such as inventory tags.

Software type	Product and version
Operating System	JasperReports supports the following operating systems:Windows Server 2012 R2/2016 (64-bit)Red Hat Enterprise Linux 6.x/7.x (64-bit)Oracle Linux 6.x/7.x (64-bit)
Report Server Machine	Jaspersoft JasperReports Server Professional Commercial Edition 7.9.0

Application Service Bus (ASB) The Application Service Bus (ASB) receives and transmits data and hosts connectors. The ASB is an integration framework that provides a single point of message delivery between your data systems and IFS Maintenix. IFS Maintenix ASB includes MuleSoft's Mule Kernel (Mule ESB Community) as its core.

Software type	Product and version
Operating System	The ASB server can use any of the following operating systems:Windows Server 2012 R2/2016 (64-bit)Red Hat Enterprise Linux 6.x/7.x (64-bit)Oracle Linux 6.x/7.x (64-bit)
Application Service Bus	IFS Maintenix Application Service Bus 3.9.0.2

Desktop software The desktop version of IFS Maintenix provides complete access to all pages and features of the IFS Maintenix web application, along with the IFS Maintenix applets that are downloaded from the IFS Maintenix application server onto the client machine (such as the Long Range Planner).

Software type	Product and version
Web browser	Internet Explorer 11 (Minimum)Chrome 51 (Minimum)Firefox 45 (Minimum)
Java Runtime Environment	Oracle JRE 8u144 (Minimum)
Adobe Acrobat Reader	Acrobat Reader (Minimum 8.0)